Privacy and Terms

Privacy & Terms
Terms and Conditions

Please read these Terms of Use and Sale (“Terms”) carefully. They contain important information about your rights and obligations. (the “Website”) is brought to you by FOXi Ltd., 100 Sea Street, Herne Bay, Kent, CT6 8QY (“we” or “us”). By visiting and/or using the Website, you fully and unconditionally agree to these Terms. If you do not agree to these Terms, please do not visit or use the Website. We may revise these Terms at any time by updating this page. By using the Website, you agree to be bound by any such changes.

Our Contract

When you place an order to purchase a product from, we will begin processing your order immediately upon receipt of payment. Your order represents an offer to us to purchase a product; we will accept that order upon receipt of your payment. If you provide us with a valid e-mail address, we will send you an e-mail confirmation that we are in receipt of your order and have begun to process it. Any product that is not confirmed in the e-mail confirmation does not form part of this contract.

If VAT is noticed on your order after the bill has been paid, you as the customer are liable to pay the VAT in full before receiving your delivery.


We reserve the right to alter any details of products advertised without notice and while every effort is made to describe goods accurately in the advertisement, no warranty is given as to the accuracy and no responsibility will be accepted for error and any resulting loss.


FOXi Ltd. will not reproduce any unlicensed copyrighted material from any source. The persons supplying any artwork should ensure that it is original or that they have permission to reproduce it.

All artwork is printed using CMYK unless otherwise requested by the customer. Such a request will incur an additional fee.

All orders are completed solely on the basis of the Artwork and information provided to us by the customer. Any additional costs that arise due to the inaccuracy of the artwork supplied will be the sole responsibility of the customer.

Once you have placed your order, the process will start immediately, after this time you will become liable to charges if you need to amend or supply new artwork.

For all orders (including online), we only quote for one design per kind, any additional are chargeable.

Quotations and Contracts

Orders are accepted subject to our right to adjust prices quoted to take account of any changes in the law or Government regulations requiring us to increase prices by way of direct taxation, import duties, customs, excise duties, or otherwise. The prices are based on today’s current costs of production and in the event of any increase in wages or costs of materials to us occurring after the confirmation of the accepted contract, we shall be entitled to charge such increases to you.

Quotations are only valid for 7 days after the initial quote date.

Any price or quotation is subject to change at any point without notice, including advertised offers.


Every effort will be made to deliver on time, but any delivery day specified is a best estimate and no liability is accepted for any loss arising from delay or error in the delivery of the goods. All deliveries will be charged at the prevailing rates applied at the date of such delivery.

FOXi Ltd. accepts no responsibility for deliveries being missed due to non-payment. It is the customer’s responsibility to ensure that full payment is made before delivery can take place.


Given that the products you order from are personalized for you according to your instructions, we do not accept return products, except if the product is defective or deviates from the instructions or specifications you provided in your order.

Pricing and Availability

The Website sets forth the pricing for our products. Unfortunately, from time to time, pricing errors can occur and some products on the website may be mispriced. FOXi Ltd., will not be bound by pricing errors. If we discover that any of the products you have ordered have been mispriced we will notify you and do the following:

(a) if the correct price is higher than the price stated, we will give you the option to pay the correct price or cancel the contract;

(b) if the correct price is lower than the price stated, we will charge you the correct price and send you the product(s) you have ordered. Beyond what we say on that page or otherwise on the Website, we cannot be more specific about availability. As we process your order, we will inform you by e-mail if any products you order are unavailable.


Some printed items become subject to VAT, dependent on the contents of the artwork. If you place an order and such a payment applies, VAT will be added to your order. You will be contacted to pay the VAT before delivery will be undertaken.


Complaints must be made within 48 hours of receiving your goods. The complaint will be assessed and if we deem it necessary, a reprint may be offered. Any complaints made after 48 hours are automatically void of any offer to reprint and will not be assessed.

FOXi Ltd., 100 Sea Street, Herne Bay, Kent, CT6 8QY.

Company Registration Number: 13232496. VAT registration number is GB423046139