Privacy
Policy.

1. Who We Are

Best Web Studio Ltd. trading as Printing Cheap is the data controller for personal data collected through this website and in the course of providing our services.

Registered office: Unit 87, Thomas Way, Hersden, Canterbury, Kent, CT3 4NH
Company No: 12091407 | VAT No: 511 8216 23
Contact: office@printingcheap.co.uk | 01227 941 224

2. What Data We Collect

Category	Data collected	Source
Identity	First name, last name, business name	You (forms, email, phone)
Contact	Email address, telephone number, postal address	You (forms, email, phone)
Order data	Product details, artwork files, delivery instructions, order history	You (order form, email)
Financial	Invoice records, payment status (we do not store card numbers)	You / payment processor
Technical	IP address, browser type, pages visited, timestamps	Automatically (server logs)
Communications	Emails, phone call notes, form submissions	You

3. How We Use Your Data

Purpose	Legal basis (UK GDPR)
Processing and fulfilling your order	Contract performance (Art. 6(1)(b))
Sending order confirmations, proofs and invoices	Contract performance (Art. 6(1)(b))
Responding to enquiries and quotes	Legitimate interests (Art. 6(1)(f))
Maintaining financial and accounting records	Legal obligation (Art. 6(1)(c))
Fraud prevention and security	Legitimate interests (Art. 6(1)(f))
Improving our website and services	Legitimate interests (Art. 6(1)(f))
Sending occasional service updates (existing customers)	Legitimate interests (Art. 6(1)(f))

We do not use your personal data for automated decision-making or profiling, and we do not sell your data to third parties.

4. Who We Share Data With

4.1 Service providers

We share data only with trusted third-party processors necessary to operate our business:

• Dedicated server mail() — form submissions processed directly on our own dedicated server; no third-party form processor used
• Email / hosting provider — email and website hosting
• Payment processor — card payment processing (they do not share card data with us)
• Courier / postal services — delivery of goods (name and address only)
• Accountancy software — invoicing and financial records

All processors are contractually required to handle your data securely and in compliance with UK GDPR.

4.2 Legal disclosure

We may disclose your data where required by law, court order, or to prevent fraud or crime (including disclosure to Action Fraud or the police in connection with fraudulent orders).

5. International Transfers

Our forms are processed directly on our own dedicated server based in the UK. We do not transfer your personal data outside the UK for form processing purposes.

6. How Long We Keep Your Data

Data type	Retention period	Reason
Order and financial records	7 years from order date	HMRC legal requirement
Customer account / contact data	3 years from last order	Legitimate business interest
Enquiry / quote data (no order placed)	12 months from enquiry	Legitimate interest
Artwork files	90 days after job completion	Reprint facilitation; then deleted
Server / access logs	90 days	Security monitoring

7. Cookies

Our website uses a minimal number of cookies. See our Cookie Policy for full details. We do not use advertising, tracking or third-party analytics cookies.

8. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

• Right of access — request a copy of the data we hold about you
• Right to rectification — ask us to correct inaccurate data
• Right to erasure — ask us to delete your data (subject to legal obligations)
• Right to restrict processing — ask us to limit how we use your data
• Right to data portability — receive your data in a portable format
• Right to object — object to processing based on legitimate interests
• Right to withdraw consent — where processing is consent-based

To exercise any of these rights, email office@printingcheap.co.uk with your name and request. We will respond within 30 days.

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

9. Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss or disclosure. These include SSL/TLS encryption on all web forms, access controls on business systems, and staff awareness of data protection obligations.

No method of transmission over the internet is 100% secure. If you believe your data has been compromised, please contact us immediately at office@printingcheap.co.uk.

10. Children's Data

Our services are intended for businesses and adults aged 18 and over. We do not knowingly collect personal data from children under 18. If we become aware that we have collected data from a child, we will delete it promptly.

11. Changes to This Policy

We may update this policy from time to time. The current version is always available on this page. Significant changes will be notified to active customers by email.